Terms & Conditions
Please read these terms before using Critterlet to study with your virtual companions
Last updated: September 26, 2025Agreement to Terms
These Terms and Conditions ("Terms") govern your use of Critterlet, a study application that helps you learn with adorable virtual companions. By downloading, installing, or using our app, you agree to be bound by these Terms.
Important: If you don't agree with any part of these terms, please don't use Critterlet. We want everyone to have a positive and safe study experience!
License to Use
We grant you a limited, personal, non-exclusive, non-transferable license to download and use Critterlet on your personal devices for your own study and educational purposes.
You may not:
• Reverse engineer, decompile, or attempt to extract the source code
• Use the app for any commercial purposes without our permission
• Share your account credentials with others
• Use the app to violate any laws or harm others
Your Account Responsibilities
You are responsible for:
• Keeping your account credentials secure and confidential
• All activity that occurs under your account
• Notifying us immediately if you suspect unauthorized use
• Providing accurate information when creating your account
Account Security: Never share your login information. If you suspect your account has been compromised, contact us immediately at critterlet@gmail.com
Your Study Content
You retain all rights to the study content you create in Critterlet, including flashcards, notes, to-do items, and other educational materials. We only process this content to provide our services to you.
You grant us permission to store, sync, and backup your content across your devices so you can access it anywhere you study.
Premium Features & Virtual Items
Premium Subscriptions: Some features may require a premium subscription. Subscription fees are charged in advance and are non-refundable except as required by law.
Paw Points & Virtual Items: Paw Points are virtual currency earned through studying. Virtual items like critter accessories and backgrounds have no cash value and cannot be transferred or refunded.
Purchases: All purchases are final unless required by applicable law. If you experience issues with a purchase, contact us for assistance.
App Availability & Changes
We strive to keep Critterlet available 24/7, but we cannot guarantee uninterrupted service. We may need to take the app offline for maintenance, updates, or other reasons.
We may update, modify, or discontinue features to improve your experience. We'll do our best to notify you of significant changes in advance.
Limitation of Liability
Critterlet is provided "as is" without warranties of any kind. While we work hard to provide a great study experience, we cannot guarantee that the app will always work perfectly or meet all your expectations.
We are not liable for any indirect, incidental, or consequential damages arising from your use of the app, including lost study time or data.
Study Responsibility: Critterlet is a study aid, not a replacement for proper study techniques or academic guidance. Always follow your educational institution's guidelines and requirements.
Prohibited Uses
You agree not to use Critterlet to:
• Harass, abuse, or harm other users
• Violate any laws or regulations
• Attempt to hack, disrupt, or damage our services
• Create fake accounts or impersonate others
• Upload malicious content or spam
Account Termination
We may suspend or terminate accounts that violate these Terms or engage in harmful behavior. You may also delete your account at any time through the app settings or by contacting us.
Upon termination, your access to premium features will end, but you can export your study data before closing your account.
Changes to Terms
We may update these Terms from time to time to reflect changes in our services or applicable law. When we make changes, we'll post the updated Terms here and notify you through the app.
Continued use of Critterlet after changes means you accept the new Terms.
Governing Law
These Terms are governed by the laws of Canada. Any disputes will be resolved in the courts of Canada, unless otherwise required by your local laws.
Questions About These Terms?
Our team is here to help clarify anything!
Email critterlet@gmail.comWe typically respond within 3-5 business days